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Dealership Reviews
for Gregory Auto Group in Highland Park, IL

How Are We Doing?

You can always expect world-class service and selection at Gregory Auto Group. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Gregory Auto Group that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Gregory Auto Group customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • Patti Albers
    Eric was a great help! Went through all the vehicle features with me. Took his time helping me through the process of purchasing my vehicle. Great financial department also! Will recommend to friends and family.
    Google
  • Betty O'Ryan
    Not a great time to shop for a car. This is the only dealership who had a car in stock, had the car ready for the appointment, and had a great car (Outlander) in our price range. Nat was wonderful to deal with and we were contacted the next day to help us set up some tech features. Similar cars were at least 7-10K more. The styling is really great - Looks a little like a Land Rover. We are thrilled.
    Google
  • Will Nunamaker
    The nicest salespeople I have ever come across. I will never buy a car from anyone else.
    Google
  • Veton Hasku
    Bought a car from them and it was the best car buying experience I've had. I took a test drive with Frank and he answered all my questions, and explained everything clearly. They never pushed or pressured me to buy or make a decision. They were able to accommodate my schedule and set me up with a test drive even though I would have been there after they closed. Nothing but good things to say.
    Google
  • Orvetta Holloway
    My consumer experience with the Gregory Infinity staff was quite impressive from the beginning of my vehicle search thru the final delivery point. Jason Nichols , my assigned Product Specialist was outstanding!! He exemplifies professionalism, is very astute, personable and creates an outstanding customer relationship experience with absolutely no pressure tactics. Service par excellence indeed !!! Thank you Jason and staff !!!
    Google
  • Chantaye Sanders
    I’m so glad I was able to work with Fernando. He is extremely helpful and informative about the cars and the buying process. I love that he was straight forward with everything . And he never made false promises like other’s in the car business… I highly recommend this place if you’re looking for a good experience and Great Vehicle! And I love my new Truck…
    Google
  • victoria zehrung
    Working with Michael was an absolute pleasure! Michael was extremely helpful and kind in the overall process of car buying. He made sure that I absolutely loved the car before buying it to make sure that what I drove for the next several years would be the right decision for me and I wouldn’t get tired of it. The entire process was as stress free as possible and as being a new car owner it was very kind and it showed that he was very understanding as well. I would definitely recommend Michael to help you out with your next car purchase.
    Google
  • gunjan bhatia
    We ended up not buying the car however i was so impressed with Jason Nicholas i am still taking my time to post this review. True customer service who gave his 110% right when we walked in until we left. Great work Jason. Keep it up. I wish we had not look at the other car because you had almost convinced us to buy this one. Thank you
    Google
  • Tara Howard
    Bradley was awesome to deal with!! He answered all of my texts promptly, always kept me informed as to what was going on with the vehicle and when it would be ready for us. He has a great way of texting and speaking that makes you feel at ease and you know you are in the right place to purchase a vehicle!! Thank you so much Bradley!!!!
    Google
  • Avia Duncan
    I suggest everyone to ask for Francisco(goes by Cisco). He is compassionate and really provides a wonderful-stress free car buying experience. I bought my car and my daughters car from him and he always goes the extra mile to save me money, provide great service, and get me exactly what I want. 10 stars for Cisco if I could. Thank you Cisco!
    Google
  • Assen Sojela
    I suggest everyone to ask for Francisco(goes by Cisco). He is compassionate and really provides a wonderful-stress free car buying experience. I bought my car and my daughters car from him and he always goes the extra mile to save me money, provide great service, and get me exactly what I want. 10 stars for Cisco if I could. Thank you Cisco!
    Google
  • Celestino Ojeda
    Bought a used pickup last week, Fernando and Oscar answered all my questions, reviewed the options on vehicle, and made it easy to buy. Joey did the paperwork in record time. I would do business with these folks again.
    Google
  • Imran Hirani
    Spectacular dealership. Leased 3 years ago with Joey and bought out the lease today with Steve. Joey had the best price anywhere and unlike other dealers where the salespeople couldn’t explain how they arrived at the monthly payment from the agreed purchase price and money factor, Joey’s math checked out and was transparent and what you’d expect given the parameters we agreed on. Steve went way out of his way to score us the best deal on financing and make the process extremely short and sweet by taking care of 90% of the work by phone. Cannot say enough about how nice Steve was in his approach and how hard he worked for my benefit. These guys value the customer’s time and mind the customer’s interests with money. Great experience on both engagements.
    Google
  • Sarah Dubois
    I just bought my suv from them. They are so nice so friendly and very caring. They would talk about anything while we were waiting on numbers to come back or if we were waiting for something else. They were so thorough on explaining paperwork to us so we would understand better. They were also very friendly.
    Google
  • Gina Kotz
    We purchased a used vehicle from this dealership. Jason and Barry were excellent to work with. We found the vehicle on cargurus.com, and after the test drive, we decided to have it checked out by tire kickers. The dealership was very accommodating, allowing the inspector we hired to check out the vehicle as much as you wanted, including test driving it. From the initial phone contact through to having the keys in our hands, it was an excellent experience.
    Google
  • Daniel Doherty
    Thanks a bunch to Jason and Steve at Gregory Infiniti for making today’s car buying experience a pleasure. Both were very polite, helpful, and knowledgeable. Thank you.
    Google
  • Marian Ligas
    Purchase two cars in one day best experience I ever had in any dealership , guys at Gregory are the best!
    Google
  • Bryan Bishop
    I went in to get some information. The team there was welcoming and friendly to me and to eachother. I plan to come back when I decide what vehicle I want. I couldn't be happier with the experience.
    Google
  • Alex Olandezos
    I bought a Genesis GV80 here last week. My buying experience was great. It was the simplest and quickest transaction of all the vehicles I've bought in the past. My salesman Brian Lehmann was great. Very kind, helpful, and knowledgeable. I'd recommend Brian and the team to anyone looking to buy a Genesis vehicle.
    Google
  • Alpha Jallowski
    Joey Gesualdo worked with us closely throughout the whole transaction. His communication skills were excellent and he kept us informed the whole time. He was very honest and upfront and made the whole experience painless. I am very impressed with the way we were treated and I would recommend him and Gregory INFINITI to anybody. It might not sound right, but I wasn’t expecting a car dealership to treat us with such professionalism and honesty like we were treated by Michael and the whole team at Gregory INFINITI . Thanks again for all your help.
    Google
  • Gregory Kuc
    Very friendly and professional sales team. Got an amazing deal on my car from Jason and Joey. Would highly recommend buying here. Stay away from service department. Lazy and rude. They can not set up correct tire pressure. Avoid
    Google
  • Beth Wolf
    This was my easiest and fastest vehicle purchase. Everyone from the owner to the porter that changed out my plates was friendly and informative. Excellent explanation of leasing vs. buying programs...showed all available incentives...went through the process of my trade. All great. Then Jason took me through a complete demo of everything on the dashboard. Finance was a pleasure no pressure for any add-ons. If you are considering a Hyundai or Genesis I highly recommend Gregory.
    Google
  • Alex Kovalchuk
    One of the best experiences I’ve ever had while car shopping. Brian was very helping and took his time to answer my countless questions and showed us all the cars I requested (many) while not rushing the process. I cannot recommend him more, truly great person. Thank you Brian.
    Google
  • Sue Calin
    Great experience... no pressure to add extras to jack up price. Joshua was a terrific salesman. Definitely recommend dealership!
    Google
  • James Delamonaco
    Nice people. Prices can be a bit high but the quality of the service more than makes up for it.
    Google
  • Lizzeth Cortez
    Jason was great! He was very informational and was able to answer all our questions. Choosing my next vehicle was very stressful and he made it much more enjoyable. I had talked to several salesman that day at other dealerships and weren’t as helpful as Jason. Jason went above and beyond for us and really appreciate how patient he was with us. Thank you!!
    Google
  • Roy Patrick (Patrick Investments)
    Over-the-top customer service! I hate the whole car buying experience! But these guys make it painless. I found a small maintenance issue the dealer never would have known about 2 weeks after buying the car. They asked me to bring it in, they gave me a loaner and even changed the brakes! HIGHLY RECOMMEND!
    Google
  • Derek Jenkins
    I like the used car lot . The salesman Jim coveliers was very helpful, friendly and honest. Their prices are very reasonable
    Google
  • Donald Kurasch
    This is a terrific dealership for a great car.
    Google
  • Gwinette Oliver
    Infinity Alexander was very nice and helpful. She was very polite and a delight to talk to. I will be going back to her again.
    Google
  • Nicole Jenkins
    Jason my salesperson was extremely nice and well informed on the ins and out of the car I purchased. Also the finance guy Steve was very helpful and he was able to I get me a better deal and was willing to go over every line of the contract to make sure I understood what I was purchasing. If you want an awesome experience check out Gregory Infiniti.
    Google
  • Sheila L Harris
    I purchased a 2019 Hyundai Sonata Turbo from Gregory Hyundai in July 2020. I loved that car. Steve in finance worked with me to get to my price point. I was extremely satisfied with my purchase experience. Unfortunately in January 2021 my car was stolen and deemed a total loss by my insurance. I contacted Steve to inquire about the gap insurance I had purchased and explained what happened. Steve offered to assist me in getting another car. The credit application was sent to me that day and I recieved a call the next day from the manager who assured me they would do everything they could to get me in another car. The circumstances under which I was shopping for a car were not the best. The staff at Gregory Hyundai alleviated some of the stress. I appreciate the effort to work with me and to keep my purchase within my budget. I highly recommend this dealership and I will be returning when I am ready to purchase my Genesis G80.
    Google
  • Lisa Spitzock
    We visited the dealership to consider purchasing a used vehicle. The salesperson was helpful and attentive. We appreciate the extra effort from F&I manager and owner. Thank you for being responsive and working with us. We are happy with our purchase. Thank you again!
    Google
  • Caroline Kim
    New location is nice upgrade and just down the street from previous location. Joey and Mike were the best, accommodating and courteous and an overall great experience. No regrets
    Google
  • Waldo HERRERA NOVEY
    I went to look for a Palisade and Joshua Ryoo was the sale specialist. I had a great experience and Joshua was very professional and understanding. He knew everything about the car and was able to explain all the options for obtaining a car. Very pleased with the dealership and with Joshua Ryoo.
    Google
  • Caroline Kim
    New location is nice upgrade and just down the street from previous location. Joey and Mike were the best, accommodating and courteous and an overall great experience. Four stars because they forgot to fill up the gas after saying they would. Not a deal breaker though
    Google
  • Neven Philantha
    This dealer gave me great service and professionalism the day I came to lease the excellent 2020 QX60 as a gift for valentine to my wife. I will highly recommend everyone to come here for a great deal.
    Google
  • Nitch Philsen
    The service department was excellent. Handled receiving with minimal trouble. You drive indoors, where they help with your checkin. I received a loaner vehicle which was clean and new. Check out was even easier. Everything was explained and documented. The facility is very clean and friendly. The staff is friendly and helpful.
    Google
  • Ricci Peralta
    Excellent sales team here at Gregory Infiniti. Upfront pricing and a genuine interest to find a car that fits my needs. Worked with Jason Nice dealership. Each time I called he answered all of my questions. Buying a car is easy, but finding the right one is the best .
    Google
  • Giuseppe Giovancenco
    My Gregory INFINITI experience was absolutely amazing! My salesperson David Ewing was attentive and very understanding of my needs and got me just what I wanted. He introduce me with the sales manager Joey Gesualdo and Greg Mauro, both very exceptional and attentive. The finance manager Dan was also amazing! very knowledgeable and helpful when it came down to the numbers. I was in and out with my vehicle within 3 hours! Best client service I've received in a long time! Thank you so much Gregory INFINITI Thanks Mr Ewing you're the best....
    Google
  • Mark Flyshkin
    I worked with Joey and Eric. When I walked into the dealership Joey welcomed me and soon enough we were test driving the new INFINITI. He didn't pressure me into anything like most places I've been in the past. Dan in finance made sure to find the best rate for me and made the paperwork process easy to understand. Overall I will be back for my next vehicle and recommend them to anyone who may be looking for a car. Good job guys!!!
    Google
  • Martin Alaca
    We had a fantastic experience with Michael Rockwell and the rest of the team at Gregory INFINITI. Michael is an incredible asset to this dealership!! He listened and understood what my vehicle priorities were and delivered exactly what I was looking for. His team from the Sales Manager to our Finance Representative were helpful and absolutely customer service driven. The entire team were an absolute pleasure to work with. I will most definitely recommend Michael and Gregory INFINITI to anyone who is looking for a vehicle. THANK YOU!
    Google
  • Jackie Weaver
    This was by far the best experience I’ve ever encountered. Michael was very knowledgeable and understanding with my needs. Very professional and Thorough with everything. He made it hard for me to turn down this awesome opportunity. He was excellent and went above and beyond to make this process as easy and simple as possible. Treated me like a family member if I should say. I’m only allowed 5 stars for this rating but he deserves double looking forward to buying another car from you soon. Thanks for everything.
    Google
  • Jonathan Roeck
    Extremely friendly staff! Really good at explaining and the place was very clean and organized too. Everyone was super nice and helpful and they had reasonable prices too. Highly recommend!
    Google
  • Alpha Wife
    Bought a Hyundai Tucson and it was a very easy process. Everyone from sales, to finance, to manager were incredibly polite and respectful. They were straightforward and great to work with. Thank you so much for making this a great experience!
    Google
  • RAY MERCEDES
    The manager of the service department was very helpful and friendly. The sale associates were laid back and respectful. I was able to walk around the show room while I waited on my car to get serviced and did not get bothered by them. I'll be coming back to the place next time I need service.
    Google
  • RAY MERCEDES
    The manager of the service department was very helpful and friendly. The sale associates were laid back and respectful. I was able to walk around the show room while I waited on my car to get serviced and did not get bothered by them. I'll be coming back to the place next time I need service.
    Google
  • RAY MERCEDES
    Highly recommend this place. This was the closest Infiniti dealership to me. I called and spoke with Jeff Wickert he was very friendly and sent out a driver to pick up my Infiniti which needed a few fixes covered by factory warranty. They hooked me up with a nice loaner and my car came back in perfect condition a day later. Fast, efficient, and great customer service!
    Google
  • RAY MERCEDES
    The manager of the service department was very helpful and friendly. The sale associates were laid back and respectful. I was able to walk around the show room while I waited on my car to get serviced and did not get bothered by them. I'll be coming back to the place next time I need service.
    Google
  • WILLY GRAY
    GREAT CAR BUYING EXPERIENCE Raj was an exceptional salesman. This is my second purchase with Gregory Auto Group and they made it an easy process. Raj and Steve made the numbers work. The entire team worked late until the deal was done.
    Google
  • Sky Sun
    So from start to finish this was the best buying experience I have ever had. Collin Barry and Barry Orlov (funny I know) were nothing less then perfect. The car was exactly as they advertised and no hidden prices. I drove 1.5 hours to get there and the financing was already done and car was waiting for me. They will have a return customer for sure.
    Google
  • Bruce Wheeler
    I have been looking for a car for years now and could never find the one I wanted, until I ran into Raj and he found it in less than two weeks! He is a great salesman, has really good social skills and knows how to work with people and get exactly what they want. Top notch type of guy.
    Google
  • ALPHA JALLOW
    I just want to give a shout out to Joey Gesualdo for an amazing stress free experience purchasing a car for my daughter. This was the first time for my daughter and I to purchasing a car on our own. They were extremely knowledgeable and helpful. Joey is an amazing salesman I highly recommend asking for him. They had a really nice cappuccino machine a massage chair you can use while you sit and wait for the financing to be done. The dealer ship was really nice, clean and had a great atmosphere. We drove up from Joliet to purchase a Infiniti G37x. With the service we received it was well worth the drive. Thank you!
    Google
  • Sky Sun
    Joey Gesualdo and Mike Rockwell made my car buying experience fun and hassle free. All paperwork was completed before my arrival and all I had to do was sign papers. My Mom also purchased a car through him as well and had the same experience. I will continue to go to him for future purchases. I highly recommend him and assure you will not be disappointed!!!! Thanks again Joey and Mike!!!
    Google
  • Sky Sun
    So from start to finish this was the best buying experience I have ever had. Collin Barry and Barry Orlov (funny I know) were nothing less then perfect. The car was exactly as they advertised and no hidden prices. I drove 1.5 hours to get there and the financing was already done and car was waiting for me. They will have a return customer for sure.
    Google
  • WILLY GRAY
    GREAT CAR BUYING EXPERIENCE Fernando was an exceptional salesman. This is my second purchase with Gregory Auto Group and they made it an easy process. Fernando and Barry made the numbers work. The entire team worked late until the deal was done.
    Google
  • Bruce Wheeler
    Collin is awesome, nice, funny, professional, not overbearing, flexible... all the things you look for in a salesman. Got us really close to the price we were hoping for, didn't even have to go down a trim level to accomplish it. So we bought and so far so good! My wife loves my new ride and so does my puppy. We highly recommend Cllin and Gregory Hyundai. We are actually looking to buy a Tucson now as well. ROAD TRIP!
    Google
  • Kimberly Schultz
    I've been to so many dealerships in the last month, I have lost count. I'm happy to say Gregory Infiniti did have the best environment out of all of them! Very welcoming atmosphere, and a great staff to help while I shopped. I talked to Jason who was the salesman who helped me purchase my new Lexus NX300
    Google
  • Howard Carrillo
    I was surprised to hear they weren't a Lexus store! Such a large inventory of used lexus models. Jason was the product specialist that assisted me in finding the right car, and he was very considerate throughout the process. It was one of the fastest vehicle purchases I have ever had too! Very smooth and easy place to buy because of the upfront pricing
    Google
  • Jerry Griffin
    This was a first class car buying experience. For starters, I was fortunate enough to meet Jason Nichols, Sales rep. His laid back approach, wealth of vehicle knowledge and straightforward answers were a welcome relief to arrogant pushy sales people. The whole buying experience was significant less stressful, and dare I say almost pleasurable compared to previous experiences. Furthermore, the upbeat demeanor of the entire staff added to the overall experience Another impressive experience happened when I encountered a small glitch with my trade in. The Manager (Joey) stepped in and quickly and efficiently resolved the issue saving me a significant amount of money. Who thought that would ever happen at a car dealership? I was very happy with my vehicle purchase the 2020 QX50, and equally, if not more impressed with the process. I highly recommend this dealership. If you go, be sure to ask for Jason Nichols, you'll be glad you did.
    Google
  • Aldo Candiani
    They treated me very well despite not having an appointment, they behaved very cool
    Google
  • Kachi Kraemer
    I just purchased a 2020 Mitsu Outlander Sport this past weekend. I worked with Chad and he was fantastic. He was not pushy at all which I really appreciated. He knew what I was looking for and they were able to structure a deal for me that I just couldn't pass up. I had a few questions and called Chad-- turned out to be his day off---but he called me back immediately. Customer service was wonderful. The day I picked up the car--I was in and out within 30 minutes tops. Smooth and easy. Thanks, Chad!
    Google
  • Kathy T
    Jason the sales guy and Dan made our purchase experience real easy. They were detailed, attentive and gave us options to consider. They even stayed a bit beyond the closing time to accomodate us. Jason was very patient as he gave us the hands-on review of the new car functions. It was such a good experience. Love our QX50!
    Google
  • Ethan Sinnema
    After having visited a couple of dealerships that used bait and switch tactics to get me to visit, I'm so glad that I found a vehicle with Gregory Mitsubishi. Chad, Steve, and Ron were all very friendly; not like the typical pushy salesmen. They recently had a change in management and replaced all their personnel with a more customer friendly approach. Their salespeople are salaried, not commission. My experience is as follows: I saw online a Chrysler Pacifica that fit my search criteria and called them to ask if the vehicle was available. Steve was very helpful in answering my questions and agreed to come in early the next day to show me the vehicle. After the test drive, they let me take the vehicle to my mechanic to get it checked out, even though I lived 35 miles away. After a good inspection, I took it back that evening and worked with Chad and Ron on purchasing the vehicle. They helped me find a low interest loan. The only other fees are the standard tax, title, license, and documentation fees. I did point out that the car key battery and wipers needed replacing, and they agreed to fix those. The rest of the process went smoothly as well. Since I came with my other vehicle, they agreed to deliver the vehicle to my house after finishing the detail work. Overall, I think you will have a pleasant experience at this dealership.
    Google
  • Justin Engle
    See Barry at Gregory Genesis for your next ride he is a mench!
    Google
  • Julio H
    Very nice place! As I walked in Mike was there to show me around and knew a lot about what was out on the lot. I left with a better understanding for what I am looking for. Mike was super helpful & I'd definitely recommend this dealership.
    Google
  • Abigail K
    Best car buying experience I've had to date! The dealership had some nice vehicles & Michael R made things very simple for me, so there was no hassle during purchasing and finance. I'd definitely consult with this young man again, he knows his stuff!
    Google
  • David Young
    These guys have a lot of Lexus at this dealership, its like a hidden gem of Lexus's. Worked with Eric found the right one and I was out. Check these guys out if you want a good deal on used vehicles.
    Google
  • Danielle Aguaiyo
    Very happy with my purchase! They have a LOT of good cars to choose from, which made my shopping super easy. I worked with Jason and he was very nice too
    Google
  • Jan- Ann
    John who I think is the Service Manager is wonderful and very kind. John is very knowledgeable and truthful. We brought our 2011 Sonata from this dealership. I only wish that the sales department treated potential repeat customers better. Their greed cost them a new car deal.
    Google
  • Jenifer Cox
    Worked with Tyler when I bought my 2019 Mercedes Benz GLC and it was probably the best experience I’ve had at a car dealership! Highly recommend you see him. Will definitely be sending all my friends and family there!
    Google
  • Nina Lalova-Toncheva
    I visited the dealership for safety recall and oil change. However, I was probably misunderstood and the oil change was not done at all. Have to make another appointment. After the general manager contacted me they did their best to provide excellent experience and great customer care! Everything was fixed very fast! Definitely would be using their services and would recommend Gregory Mitsubishi to my friends and family. Thank you!
    Google
  • Arthur Goldman
    After months of research I finally found the car I wanted for the right price! Chad was great from the very beginning. He was working with multiple customers at once and still gave me incredible service. He put a plate on the car I was looking at and let me drive it myself which was nice. Having that freedom to take mental ownership was awesome. As soon as I got back I got the pricing on the vehicle and I couldn’t pass up the deal. Couldn’t be happier with my 2020 Eclipse Cross! I’m going to be a lifelong customer of Chad’s wherever he goes! Great guy! Couldn’t be more appreciative of how patient he was with me asking a million questions! Him having all the answers helped put me at ease. Highly recommend working with Chad!
    Google
  • Haley Lavris
    As a first time car buyer I didn’t know what to expect until I worked with Chad. He was upfront about everything. Most definitely a learning experience for me. Chad was very knowledgeable and I couldn’t be happier! I highly recommend Chad! Best way to get the best service in my book is making an appointment with Chad! He’s the best!
    Google
  • Shiv Devdhara
    Great dealership and friendly staff, I highly recommend Raja Patel as your car salesman. Raja is very knowledgeable about most vehicles and is always willing to go above and beyond for his clients. He understands how difficult it can be to buy a vehicle and is always more than willing to put in the hard work to get you the right deal!
    Google
  • Ashwin Thomas
    Raja was a great salesman over here. He showed me everything about my new 2019 Camry and all the features it had. Very easy going guy and easy to talk to
    Google
  • Bernadina Naples
    I can not say enough about this Mitsubishi Family, from Sales and customer service, thru Finance, they were extremely understanding when I changed my mind on the first deal, which is probably my error but when I explained the situation they responded with don't worry about, we'll take care of it, that they don't want anyone not happy or satisfied that was the exact words from the general manager Steve, and when I came back the next day, they had, even doing better then I had expected...I can not say enough about this team , they went above and I left feeling so good and extremely happy and satisfied, my salesman Chad, doesn't give up on you and really cares and tries hard to get you a good deal. Finance makes it so easy not where you spend along time there, all the paperwork done and makes it so easy. Thank You Gregory Mitsubishi family, I will definitely refer you guys and be back again...10 STARS
    Google
  • Don White
    I went in looking at a used car and ended up driving home in a brand new car for cheaper! I worked with Chad, he did everything right. From showing me the cars to being knowledgeable on numerous makes and models. Easy painless process. Working with Chad and talking with the general manager Steve, eased me into a smooth transition to Ron in the business office. Highly recommend this establishment!
    Google
  • John LaRatta
    Me and my wife looked everywhere for a nice Lexus for our daughter, from Detroit Michigan to Louisville Kentucky this is by far the nicest 2017 Lexus I have seen ,low miles and very clean. Dan the finance manager was extremely polite,knowledgeable, helpful and very professional, this was a very pleasant painless buying experience ...Thanks from Michigan!!!!
    Google
  • Joseph Michael
    I came to their store to take a look at their Ram 1500 and really enjoyed my experience with my salesman Mike. If you are looking for a car, go to Gregory!
    Google
  • Barret Porterson
    Mike made it an easy buying experience for me and was professional all the way through. He made sure I knew everything about the car since it had so many features.
    Google
  • Mirok Demtry
    I came in to see their new Qx50s, Mike was able to go over the trim levels with me and decide which one would be best for me. Thankful for my visit that it went smoothly without any hassle
    Google
  • Jake Hernandez
    I am really happy that I stopped by to "look" at the car I ended up buying. I had the wonderful opportunity to work with Kevin who came from their Infiniti branch. Kevin got me everything I was looking for and is a man of his word. In the past I got really screwed over by another Illinois dealership and vowed to be more careful and tough on these car salesman. Kevin and the finance manager Steve made it so easy for me to get my new car that it was almost effortless. They kept their side of the agreement and went above and beyond to help me out. PLEASE give this place a chance! You will NOT be disappointing by their customer service. Thank you Kevin and Steve of Gregory Mitsubishi!
    Google
  • Ally Davis
    I really enjoyed working with Jason!
    Google
  • Noel Joseph
    Absolutely loved my experience here. Collin Barry, the salesman, was so knowledgable and helpful. Everything was done efficiently and smothly, and I could not have asked for better service.
    Google
  • A Google User
    I needed to get a used car and found their website really easy to navigate and to help narrow down my search. Picked out a few cars to look at, went to the dealership and was able to test drive the cars and picked one out. The sales staff made it very easy to buy a car. They were courteous and informative. Would definitely recommend Gregory Auto Group.
    Google
  • A Google User
    Had a great experience at Gregory! Everyone was so nice and accommodating with making appointments, test drives and having an open conversation regarding price breakdown. The finance process was smooth and very informative. Overall - I wish all car dealership visits could be like this!
    Google
  • Joe Dickson
    Amazing sales team here! See Tyler for the best experience! He will help find the perfect car for you!
    Google
  • A Google User
    Bought a Mercedes with these guys and they made the process from out of state as I reside on the east coast (I organised transportation on my own for just under $600), for the most part as simple as possible. Had a friend test drive the vehicle, and Josh was my sales man, whenever I called he answered and had answers for me, Finance man was good, and Kris sales manager also helpful. Mail issue due to whats going on with the government has held up some of my paperwork, but if you're in the Chicago area and need a vehicle, would recommend these guys.
    Google
  • A Google User
    Bought a Hyundai Tucson and it was a very easy process. Everyone from sales, to finance, to manager were incredibly polite and respectful. They were straightforward and great to work with. Thank you so much for making this a great experience!
    Google
  • Nicole Menolascino
    Bought a Hyundai Tucson and it was a very easy process. Everyone from sales, to finance, to manager were incredibly polite and respectful. They were straightforward and great to work with. Thank you so much for making this a great experience!
    Google
  • Edem Glover
    Bought a Mercedes with these guys and they made the process from out of state as I reside on the east coast (I organised transportation on my own for just under $600), for the most part as simple as possible. Had a friend test drive the vehicle, and Josh was my sales man, whenever I called he answered and had answers for me, Finance man was good, and Kris sales manager also helpful. Mail issue due to whats going on with the government has held up some of my paperwork, but if you're in the Chicago area and need a vehicle, would recommend these guys.
    Google
  • Jesus Salamenca De La Menca
    I stopped by to see the finance manager, Dan about buying out the lease on my rocket red sport. I plan to make it a 10 second car, kind of like in the movie fast and furious. Anyways, the team there was great. Highly recommend.
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  • Brian Davis
    Great sales floor and great management. Work with Eric in sales and Dan in finance, and both made the process Incredibly easy. Thanks again.
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  • Samuel Bradger
    Mike’s the guy! I came in looking to trade in my fiat 500 for Volkswagen Beetle and he helped point me in the right direction! Decided I wanted an SUV instead, highly recommend!
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  • Kyrpin Stosaks
    I came in during lunch break and was satisfied with how my salesman Mike was able to help me in a timely matter before I had to go back. I will definitely be back with more friends and family when they need a car
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  • Ethaniel Braxton
    I didn’t buy the nicest car on the lot, but I probably had the best experience. I appreciate my salesman Mike for his help going over the Jeep with me
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  • Jefferey I
    Excellent sales team here at Gregory Infiniti. Upfront pricing and a genuine interest to find a car that fits my needs. Worked with Jason
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  • Christopher Anderson
    I would recommend Jason as a salesman to anyone who is shopping at this dealership. He was informative and not pushy! Smoothest purchase I have had in years
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  • A Google User
    I didn’t buy the nicest car on the lot, but I probably had the best experience. I appreciate my salesman Mike for his help going over the Jeep with me
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  • ryah schwerin
    Tyler was very helpful and kind when I was buying my car! Highly recommend him!
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  • danielle heinz
    I just had the most amazing experience here. Took my car in for an oil change (first time). The staff was friendly, polite, and extremely helpful. Will definitely be back and highly recommend!
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  • Sarah Ginn
    Had a great experience at Gregory! Everyone was so nice and accommodating with making appointments, test drives and having an open conversation regarding price breakdown. The finance process was smooth and very informative. Overall - I wish all car dealership visits could be like this!
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  • Asia Saito
    They were very informative about my options and my budget. They worked with me to find the best vehicle with the features and style I wanted, without breaking my pockets.
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  • Asia Saito
    I worked originally with the internet sales individuals, then the product sales specialist. Both were very productive in getting me car details, photos when I needed them, and ensured the vehicle would be properly disinfected for my safety. Highly recommended for their care and attention to detail.
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  • Asia Saito
    I was organically interested in a used GLC at one of their stores. It had unfortunately sold; however, they had many others in stock, as well as similar options, at the time and offered me different alternatives. They were able to narrow it down to the ones with the features I was looking for.
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  • Z Rox
    I was given quotes for both finance and leasing options, as I was not sure of which I would like to pursue. They were very knowledgeable about the current deals, and offered me different options based off of what features I needed, and my desired monthly payment.
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  • ANETA PIECHNA
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  • Brooks Barrick
    I just want to compliment the amazing advice and directions your service advisor, Rich Anderson, helped me with while traveling interstate. He was able to provide Roadside Assistance information immediately, as well as assured me that my situation would be an easy correction, just a matter of getting to the nearest Chevy store. Thank you for making a crazy situation on the road go as smoothly as possible.
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  • Michael Rockwell
    When I came into the store, Mike helped go over the car with me to make sure I knew how the features worked which I really appreciated. The managers also were also very helpful and helped answer all my questions I had
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  • Tim Brandy
    Tyler is great to work with! Helped me find the right car that I was looking for and helped me learn all of the technology and safety features the car has! Great dealership! Great prices. Amazing staff!
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  • A Google User
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  • David Ariano
    I needed to get a used car and found their website really easy to navigate and to help narrow down my search. Picked out a few cars to look at, went to the dealership and was able to test drive the cars and picked one out. The sales staff made it very easy to buy a car. They were courteous and informative. Would definitely recommend Gregory Auto Group.
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  • Diane Schaeffer
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  • John Luvisi
    Working with Jason really helped me narrow down the type of car I was looking for. He worked within my budget to find a car and plan that made the most sense for me. This is my third time getting a car and for once I didn't feel like a sale, but instead a valued client. Thank you Jason
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  • Ana K
    Just bought a new car here, and I was very pleased with my experience! Jason was great, so I highly recommend seeing him if you are shopping here.
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  • K YOON
    Just leased my 2nd QX60 from Gregory in June, and it was super easy! There was no back and forth for hours, and in fact the whole process was under 1 hour. Exceptional work from the sales team here, and Tyler was very knowledgeable about finding me the right car.
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  • John Davlantes
    Made an appointment. Work was done on time; very professional. Informed me at every step of the process. Took an hour. Time well spent.
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  • K YOON
    Just leased my 2nd Tuscon from Gregory in June, and it was super easy! There was no back and forth for hours, and in fact the whole process was under 1 hour. Exceptional work from the sales team here, and Jason was very knowledgeable about finding me the right car.
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  • K YOON
    Just leased my 2nd Genesis from Gregory in June, and it was super easy! There was no back and forth for hours, and in fact the whole process was under 1 hour. Exceptional work from the sales team here, and Jason was very knowledgeable about finding me the right car.
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  • Kim Ermel
    Always great service! Staff is friendly and accommodating and the service was quick. Love the car wash!
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  • Frank Nelson
    This is a great dealership! Highly recommend! Tyler helped me when I came in looking at a couple vehicles on Monday helped me narrow it down to two vehicles with equipment and colors that I wanted once I picked out the perfect one the rest was painless and fun and quick with the help of Joey the sales manager and Steve and dan the finance managers! I will definitely come back here for another vehicle!
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  • Jacob Hernandez
    I am really happy that I stopped by to "look" at the car I ended up buying. I had the wonderful opportunity to work with Kevin who came from their Infiniti branch. Kevin got me everything I was looking for and is a man of his word. In the past I got really screwed over by another Illinois dealership and vowed to be more careful and tough on these car salesman. Kevin and the finance manager Steve made it so easy for me to get my new car that it was almost effortless. They kept their side of the agreement and went above and beyond to help me out. PLEASE give this place a chance! You will NOT be disappointing by their customer service. Thank you Kevin and Steve of Gregory Mitsubishi!
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  • Keith Cohen
    I was very happy how they treated me. Kevin my salesman listened to everything I wanted. He was very knowledgeable and respectful to me. Steven the finance manager was awesome!!!! He went above and beyond explaining things to me. I bought my 2019 Mitsubishi Eclipse Cross SEL and love it. I will definitely buy another car from Gregory Mitsubishi as well as refer friends.
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  • Bob Jurewicz
    I called at the last minute in the afternoon to get my oil changed and they were able to accommodate me with no issues and completed a full inspection. Very good service!
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  • szingery
    My car gave them lots of headaches ... they couldn't figure out what was wrong for awhile because it was intermittent. I had a loaner that was great and Sherry worked hard to get it all figured out. I'll go back. Nice massage chairs in the waiting room.
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  • BRANDON LEE
    Professional services and sales
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  • sal padill
    Mike made my buying experience painless a painless one. I was hesitant to buy a Mercedes from an Infiniti dealership but Mike answered all my questions and addressed my concerns. I def recommend this dealership and ask for Mike to assist you. Will not regret.
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  • Ronan broznin
    I had a wonderful experience at Gregory Mitsubishi. My salesperson Keven K. went above and beyond while selling me the vehicle. I later returned to get a few small things fixed the vehicle and he took amazing care of me again to get them ironed out. I will absolutely recommend the dealership as well as Kevin to friends and family. Thanks again!!!
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  • Johan H
    Jason Nichols in sales was great to work with! I asked him to help me find a suitable luxury vehicle, and I couldn't be happier with my new Mercedes GLC. Great prices and excellent selection of vehicles to choose from.
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  • Cody Pomeray
    Great dealership w/ huge selection. Came in looking for a reasonably priced car for my son (graduation gift). Found exactly what I was looking for in a Nissan Rogue. Kevin was very nice and helpful, listened to what I was looking for and steered me in the right direction. Financing was a breeze, was in and out of dealership in less than 2 hours. I will be doing business with them again when my daughter graduates soon.
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  • Nicole Whaley
    Great selection and value. Kevin was very helpful finding us the right car and made the process very simple. Steve in finance even found us a better interest rate than our bank offered. Highly recommend buying your next car here.
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  • Taylor Keahey
    Great new dealership that worked really hard to get us the right vehicle at the right price. We had our eye on a particular car, which turned out to be just what they advertised. We were actively trying to find a reason to not like the car, but we couldn’t find one. Stellar service from both the sales team (Rick and Angel took care of us) and the finance team. Thanks again!
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  • Alex Kross
    I came in and worked with Michael to look at a q50 red sport they had in stock. Overall he was very helpful and answered any questions I had about the car. He was very informative and even gave me other options to which cars would fit my needs and lifestyle. Even tho I did not purchase a car I will definitely be coming back in the near future to work with him.
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  • Jenna Rehak
    Great experience. Fernando helped us out the entire time. He was very professional as well as knowledgeable on the car and all other amenities that came with it. Financing guy was great as well. I will definitely look here again when I need a car.
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  • Joey Gesualdo
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  • David Fisher
    Johnathan Medez was excellent in sales. If you can, speak with him. Really advocated on our behalf to management when trying to talk down price. Very helpful very friendly
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  • Jeff Baer
    A big thanks to Steve the Advisor and Ned the Technician on getting me in & out as fast as possible on an oil change. If you have put off routine maintenance on your car, don't! These guys got it under control. There is even a nice, covered outdoor table so you don't need to go inside the dealership while you are waiting. Also got a complementary car wash :)
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  • August Here's
    I would recommend this business to anyone looking to buy a car, the customer service was amazing and the cars were priced very reasonably. I went there with my eyes set on one car and when I told them that they didn’t try to sell me anything more expensive or something they wanted to get rid of. Overall they were very accommodating and I would be very happy to go back and buy another car from them. Rick Angel, the general manager, and Cynthia were specifically helpful and gracious and made the inspecting and buying process a breeze.
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  • Sean Sheridan
    It was without a doubt the best experience I have ever had in the purchase of a new car. Our salesman Josh was phenomenal and the finance guy Ron was just as awesome. I would highly recommend this dealership. I look forward to years of enjoyment with my new car.
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  • Jessica Konkowski
    Excellent Customer service all around from the sales associate to the GM all the way through the process to the F&I manager. We came to look at a used car for our son who was buying his first car. The way the entire dealership handled the transaction was phenomenal. They explained the entire process to him, was honest, and patient. I would not hesitate to buy another vehicle from Gregory Mitsubishi.
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  • David Bustamante
    People I interacted with: Tyler- Salesman Joey- Manager Dan- Finance I purchased a used Dodge Durango here and the experience was top notch from start to end. They truly have the best prices and I'm satisfied post purchase. Tyler was not pushy at all and provided me with all the details I needed about the car. Highly recommend Tyler. Go see him!! Very limited interaction with Joey and Dan, but the times we did, they were professional and fair about the whole process. Thank you!!
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  • Carol Bennett
    I would highly recommend this dealership. They went out of their way to ensure my car buying experience was a great one! Awesome staff and awesome pricing!
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  • Erica Berger
    Awesome customer service! Kind, friendly, and willing to work to fit your finances. Johnathan Mendez is an excellent Sales Consultant- knowledgeable and gracious!
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  • Dori Singleton
    If you need a car and have certain circumstances see RICK!! He promised that if I made the hour long trip to see him I would certainly leave in the car that I wanted. He did JUST THAT!! Went above and BEYOND! Even made sure I had an awesome warranty! I couldn’t be happier with my Jeep!! Thanks Rick!!
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  • Ann Rodriguez
    Just purchased a vehicle from Gregory Mitsubishi and couldn’t be happier with my experience. The general manager Rick made the process so easy. He went out of his way to accommodate me. I do not live close to the dealership so he brought the vehicle to me so I could see it. I felt absolutely no pressure and the no-haggle sales policy is great for people who hate negotiating. When I made a decision I was in and out of the dealership in no time. I am so happy with my new car and look forward to doing business in the future with Gregory Mitsubishi.
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  • Sean Waldron
    We bought a car on Saturday, April 26, 2020 and it was the best experience I have ever had purchasing a car. Steve and his team went above and beyond to make the experience as safe as possible while still allowing us to test the car. I test drove the car twice and each time Steve made sure it was thoroughly disinfected prior to my arrival. I was able to test drive the vehicle by myself at the dealership but that was my choice as they offered to drive the car to me for the test drive. I am local and they are delivering the car to me this week which is another excellent service. Besides making sure the experience was a safe one Steve gave us a great price and made sure the car was in excellent working order. The team at Gregory Infiniti even replaced some parts without me even having to ask! I've bought several cars in my lifetime but this is the first time I have felt like the sales team's priority was to make sure that I ended up buying a reliable car that fit my budget. I will definitely be shopping at Gregory Infiniti again the net time I need a car.
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  • David Olechno
    Tyler was very helpful in finding me the right car. We were able to take the time and discuss a variety of options in a calm manner. Loved his patience and highly recommend his service!
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  • Michelle Phelps
    John the service manager provided excellent service as well as his technician Mike. As soon as i arrived, the tech got in my car with me to determine exactly what my concern was. Simply amazing service!!!! Will definitely purchase my next vehicle for my son here...definitey with the drive!!!!
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  • Greg Mauro
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  • t dog
    Been looking for a new car for 3 years now and found it here in a beautiful new 2017 G80... fully loaded with everything we wanted... what an amazing ride! Thanks to the team @ Gregory Genesis.... Fernando Mendez, Marcin Dabrowsky, Barry Orlov and Sherry Shea... T&C
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  • Amanda Kalcsics
    Awesome place! The salesman Tyler was such a great help, he was very knowledgable and was able to answer all my questions! Best experience I have ever had at a dealership and will definitely be coming back!
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  • Paulina Olechno
    Came in earlier this week and had a great experience! Tyler was able to help me out with any questions I had as well as helped me drive my dream car out of the lot. 10 out of 10 recommend his service and I will for sure return in the future.
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  • Lauren Cortes
    This dealership was amazing! The most pleasant car buying experience I've had yet. Our salesman, Will, was extremely patient with all my questions and got me the answers to everything I wanted to know. Our finance guy Danny, was just as patient and extremely good at what he does. The owner Jeff, is very friendly and professional. This dealership will take care of you, go see them!
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  • Donovan Hernandez
    I purchased a 2017 BMW from here and my experience was excellent. Angel helped me out with the test drive and buying experience. They did have the cheapest price on the model I bought with no accidents and the car was in great condition interior, exterior and mechanically and I got a great deal. They had me in and out of the door quick and even got to enjoy their massage chairs while my car was being prepped. All in all, would recommend.
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  • Lisa Blankenship
    Thanks so much Gregory Infiniti for my used Mini Cooper! You guys rock! Even though I was the donkey that shows up at 5:38 on a Saturday...20 minutes before closing (and did I mention it was SATURDAY NIGHT?!) and wanting to buy a used Mini Cooper of all things the entire staff was amazingly friendly. Kevin Kersten my salesman was more than happy to let me take the Mini for a test drive even though it was time for him to leave. He was helpful and friendly and walked me through the buying process. I couldn't have asked for a better salesman. I also have to thank the sales manager Tim Smith. When he heard I was worried whether my golf clubs would fit in the back of a mini he scrounged up a set of clubs and eased my mind that they do indeed fit. The sales manager Dan Schlichting did all of my financing paperwork and he was super friendly and walked me painlessly through all the paperwork. All in all the staff ended up staying 2 hours late (ON A SATURDAY!) to help get me into my Mini. I couldn't be happier with the service and friendliness of Gregory Infiniti. It was a great car buying experience and like I said I wasn't even buying an Infiniti, I was buying a Mini but they were still completely awesome. I would recommend them to anyone looking for a new or used car. In my opinion they really went above and beyond!
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  • helen ristov
    We came in and worked with Collin to purchase the q50 red sport. He was friendly and helped answer our questions throughout the entire process. Very knowledgeable about cars and willing to share information. He also helped with the finance and lease, and negotiated a good price for us. Overall a good experience and a non hassle environment.
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  • Ebony Reyes
    I give Gregory INFINITI all 5 stars! My experience was fast, AMAZING and I got what I wanted. Mike was my salesman and he went above and beyond on assisting me and walking me through on the purchase of my Lexus RX! My DREAM SUV! Thank you so much Mike I will definitely refer you to my future buyers. Also the Finance Manager was very nice I truly appreciate him as well. I’m sorry I forgot his name but he know that I am talking about him. Again thank you so mucin Gregory INFINITI on helping me purchase my vehicle. ⭐️💫✨🌟
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  • Radu Murzac
    Love my Infinity QX60. Professional staff working here.
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  • Nicole Whaley
    Had a lease coming up, originally leased through Fields in Glencoe. Went to Gregory since they're now closer. My salesman Kevin was wonderful explaining on the new features on the 2020 model compared to my 2017 model and I decided to lease again. They made it very easy and went over the car w me before I left. Great place to do business with and very comfortable. Go see Kevin if you want a great experience.
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  • Efrain Miguel Baez Pichardo
    Very good service, great selection, Rob Witt was a great salesman, we had an issue with the inventory, but he was able to resolve it .
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  • Kenneth Kotula
    We’ve now had two Hyundai’s from Gregory since 2013 and the service has been outstanding-especially Sherry Shea! Always prompt and informative.
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  • Otto Grajeda
    The manager of the service department was very helpful and friendly. The sale associates were laid back and respectful. I was able to walk around the show room while I waited on my car to get serviced and did not get bothered by them. I'll be coming back to the place next time I need service.
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  • debby davis
    John in service always accommodating
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  • Jamie Hammen
    My wife and I did extensive research before looking at vehicles. December 24th was the day, and the dealerships that were open and had the models I was interested in, were in Northern Illinois. No problem. Gurnee Mills for shopping! Luck of the draw brought us to Gregory Automotive and they did not disappoint. Felt comfortable throughout the process of our purchase.
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  • Caroline Arrington
    They were nice people but it took us 3 and a half hours to get the car and get a side view mirror replaced
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  • szingery .
    My car gave them lots of headaches ... they couldn't figure out what was wrong for awhile because it was intermittent. I had a loaner that was great and Sherry worked hard to get it all figured out. I'll go back. Nice massage chairs in the waiting room.
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